1. Introduction
This Privacy Policy describes how NeuroArcana ("we", "us") collects, uses, and protects the personal data of its users. By using the Service, you agree to the practices described in this Policy.
2. Data We Collect
We may collect the following categories of information:
- Account data: name, email address, hashed password.
- Usage data: reading history, profile settings, preferences.
- Technical data: IP address, browser type, operating system, log data.
- Payment data: transaction information (card details are not stored — they are handled by Paddle).
3. How We Use Your Data
Personal data is used to:
- Provide and improve the Service;
- Manage subscriptions and process payments;
- Send notifications and marketing materials (with your consent);
- Ensure security and prevent fraud;
- Comply with legal obligations.
4. Data Sharing
We do not sell personal data. Data may be shared with:
- Paddle — for payment processing;
- OpenAI / other AI providers — for generating interpretations (in anonymised form);
- Analytics services — for usage analysis (in aggregated form);
- Government authorities — when required by law.
5. Data Retention
Data is stored on secure servers. Account data is deleted within 30 days of a deletion request. Anonymised data may be retained longer for analytical purposes.
6. Your Rights
Under applicable law, you have the right to:
- Access your personal data;
- Correct inaccurate data;
- Delete your account and associated data;
- Withdraw consent for data processing;
- Receive your data in a portable format.
To exercise your rights, contact us at: [email protected]
7. Cookies
We use cookies to operate the Service, authenticate sessions, and perform analytics. You can manage cookie settings in your browser.
8. Security
We apply technical and organisational measures to protect your data: HTTPS encryption in transit, password hashing, and restricted system access.
9. Changes to This Policy
If we make significant changes to this Policy, we will notify you by email or via a notice on the website.
10. Contact
For privacy-related questions: [email protected]
Last updated: January 1, 2026